PRIVACY POLICY

Τhe Company «DIGIMAGIX L.P.» (referred hereinafter  to as the “Company”) pays special attention to the protection of your personal  data.

DIGIMAGIX is the Controller for the personal data being processed in its website (https://digimagix.gr) and is always at your disposal for any further information or clarification. Our Company is based in 5 Grigoriou Xenopoulou Str. Neo Psychiko, 15451, Athens, Greece, with a contact telephone number of +30 210 8940420 and an email address at info@digimagix.gr.

Kindly allocate some time to thoroughly read the terms outlined in our current Privacy Policy pertaining to our website. Should you have any questions, please feel free to reach out to us.

The website

The domain https://www.digimagix.gr is the website of our Company and provides a wide range of information about the products and services offered by us. You can also use the electronic forms on our website to get in direct contact with us.

What types of personal data do we process?

1. A) When filling in the online contact form, we process your name, the company you represent and your email address.
2. B) When filling out the newsletter form, we process your name, the company you represent and your e-mail address.
3. C) When filling out the electronic form for participation in our training programs and seminars, we process your name, the company you represent and your e-mail address. D) During your visit to our website, we process data through the strictly necessary technical cookies that are installed on our website as well as the cookies for the use of which you have provided us with your explicit consent. Learn more about the cookie Policy of our website here.

Purpose of processing your personal data

The Company and/or those acting under its instructions and on its behalf (data processors) process your personal data solely for the following purposes:

1. a) to process and complete our communication with you, in the context of providing you with information regarding our products and services, upon your relevant request, through the contact form,
2. b) to send you our newsletter, which provides information about the services provided by our Company,
3. c) to manage your participation in our training programs and seminars,
4. d) to improve the operation of our website and your browsing experience by using cookies. Learn more about our website’s cookie policy here.

Your data is being processed solely for the abovementioned purposes or, on certain occasions, for the purpose of the legal/regulatory compliance of our Company or to support our legal claims.

Legal basis for the processing

Regarding your personal data received by the Company when you fill out the contact form, the processing is based on our legitimate interest to serve the requested communication, inform you about the products and services provided by the Company and maintain the necessary channels of communication with the Company’s existing and potential customers.

When you register for our newsletter recipient list, we process your personal data based on your explicit consent for this specific purpose.

For the personal data collected when you fill in the electronic form to participate in our company’s seminars and training programs, the legal basis for processing is the necessity to take steps at your request, prior to entering into a contract with you.

As for the personal data obtained through cookies installed on our website, processing is grounded in your explicit consent, excluding strictly necessary cookies essential for the website’s operation. More information about our website’s Cookies Policy can be found here.

Do we use automated individual decision-making, including profiling?

We do not make decisions, including profiling, based on automated processing of your data.

Do we process minors’ data?

Our website and services are not designed for minors. If a minor contact us through the contact form, their personal data will be promptly deleted.

Who has access to your personal data?

Access to your personal data is restricted to the essential personnel of the company in each instance. These individuals are committed to confidentiality and have received the necessary information regarding the secure processing of your personal data.

Additionally, companies and individuals that collaborate with us (data processors) may have access to your personal data when assigned specific processing tasks by the company, such as our newsletter software provider. The processing of personal data by these data processors strictly follows the explicit instructions of the company and ensures that all required technical and organizational measures are in place.

Furthermore, third parties with potential access to your data include official government and supervisory bodies (e.g., law enforcement and prosecuting authorities, regulatory authorities, etc.) when there is a legal obligation to share/send relevant data, or for the establishment, exercise, or defense of legal claims.”

Transfer of personal data outside the EEA

As a general practice, personal data collected for these purposes is not transferred outside the European Economic Area. In the exceptional case where the software provider for sending the newsletter is required to process data outside the EEA (e.g., in the USA), the standard contractual data protection clauses adopted by the European Commission are applied.

The retention period for your personal data

Your personal data is retained for a reasonable period, determined by the nature of the processing and as long as necessary to achieve the processing purpose, unless a longer retention period is mandated by law.

Personal data processed under the legal basis of your explicit consent is retained only until the consent is withdrawn.

Moreover, we delete personal data collected through cookies in accordance with our Cookies Policy. Additional information about our Cookies Policy can be found here.

Connection with other websites

The possible interconnection of our website with other third-party websites through links, hyperlinks, banners does not impose any responsibility on the Company for the content of those websites, the quality of the products and services they may endorse, or the policies they use regarding the protection and processing of personal data. Individuals are advised to exercise due diligence and stay informed about the protection and processing of their personal data on those websites by reviewing their respective data protection policies.

Are your data safe and secure?

We are dedicated to ensuring the security of your personal data by implementing all necessary organizational and technical measures to safeguard them from accidental or fraudulent processing. It’s important to note that our authorized staff, responsible for processing your personal data, has received comprehensive guidance and information regarding the safety and security of your data.

Furthermore, we employ an Electronic Security Certificate (SSL – Secure Socket Layer) to facilitate the secure exchange of data between the website and your browser.

These measures undergo regular review and are adjusted as necessary.

What are your rights?

• You have the right to access your personal data.

This entails the right to be informed by us about whether your data is being processed. If your data is processed, you can request information regarding the purpose of processing, the type of information we retain, the recipients, the retention periods, whether automated decision-making is involved as well as your other rights such as rectification, erasure, restriction of processing, and the ability to lodge a complaint with the Hellenic Data Protection Authority.

• You have the right to rectify your inaccurate personal data.

You can request the rectification of your inaccurate personal data (correct a wrong or previous phone number/address etc.). Taking into account the purposes of the processing, you have the right to have incomplete personal data completed, including by means of providing a supplementary statement.

• You have the right to erase your Information / right to be forgotten.

You can request the deletion of your personal data from us if it is no longer necessary for the aforementioned purposes or if you choose to withdraw your consent, provided that this is the sole legal basis for the processing.

• You have the right to data portability.

You can request from us to receive your personal data, which you have provided, in a readable format or ask us to transfer your information to another data controller.

• You have the right to restrict the processing of your personal data.

You can request from us that we restrict the processing of your personal data for as long as the examination of your objections is pending.

• You have the right to object to the processing of your personal data.

You can object to the processing of your personal data when processed based on our legitimate interest. In that case, we will cease processing your personal data unless we can demonstrate compelling legitimate grounds that override your rights.

• You have the right to withdraw your consent.

You have the right to withdraw your consent at any time, in those cases that processing is based on that legal basis. The withdrawal of consent shall not affect the lawfulness of processing based on consent before its withdrawal.

You have the right to withdraw your consent at any time, in cases where processing is based on that legal basis. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.

How can you exercise your rights?

If you would like to receive additional information or exercise your rights regarding the processing of your personal data, you can reach out to us by sending a letter to the aforementioned postal address (5 Grigoriou Xenopoulou Str. Neo Psychiko, 15451, Athens, Greece) or an email to privacy@digimagix.gr. Please state “Exercise of the right of access / rectification / erasure / portability / restriction / objection / withdrawal of consent” in your communication, along with a description of your request. We will ensure to promptly review and respond to your inquiry.

We will promptly respond to your request within one (1) month of receiving it, at no cost to you. However, this timeframe may be extended by an additional two (2) months if the request is particularly complex or if there are a high number of requests. If such an extension is necessary, we will inform you of the time extension and the reasons for it as soon as possible, and in any case, within one (1) month of receiving your initial request. If your request is deemed obviously unfounded or excessive, the company reserves the right to impose a reasonable fee, considering administrative costs for providing information or carrying out the requested action. Alternatively, the company may choose to refuse the request and provide you with a justification for the refusal.

If you believe that a) your request has not been adequately addressed in accordance with the law or b) your right to the protection of your personal data has been violated by our processing, you have the right to file a complaint with the Hellenic Data Protection Authority. The contact details for the Authority are as follows: Address: Kifissias 1-3, Athens, Greece, Postal Code: 115 23; Phone number: 210 6475600; Email address: contact@dpa.gr.

How will you be notified of any changes to this Policy?

We will update this Policy as necessary. In the event of significant changes to the Policy or the manner in which we handle your personal data, we will notify you either by posting these changes in a visible place on our website before they take effect or through any other appropriate means. We encourage you to regularly review this Policy to stay informed about how your information is protected. The last update to our policy was made on 08/03/2022.